FAQ

Why am I getting a 404 Error?

A 404 Error message means that the page you are trying to reach on a website couldn’t be found on their server.

To clear this up a little more, it means that the server itself is reachable, the specific page showing the error is not.

There are many ways in which a 404 error can come across, essentially though, they are all stating the same thing, the page cannot be reached.

  • 404 Error
  • 404 Not Found
  • Error 404
  • The requested URL [URL] was not found on this server
  • HTTP 404
  • Error 404 Not Found
  • 404 File or Directory Not Found
  • HTTP 404 Not Found
  • 404 Page Not Found

What causes a 404 Error? Technically it is a client-side error, implying that the error is your mistake. Possible reasons include the URL being typed incorrectly, the page has been moved on the website and not redirected correctly or the page may have even be removed from the website.

How to fix a 404 Error

  1. Retry the web page by refreshing/reloading or pressing the F5 button. The 404 Not Found error might appear for several reasons even though no real issue exists, so sometimes a simple refresh will often load the page you were looking for.
  2. Check for errors in the URL. Often times the 404 Error appears because the URL was typed wrong or the link that was clicked on points to the wrong URL.
  3. Move up one directory level at a time in the URL until you find something. For example if https://www.squnchescraftnetwork.com.au/craft-directory/1309/squnches-jewellery-2/ gave you the 404 error message, move up to https://www.squnchescraftnetwork.com.au/craft-directory/1309/ If you get nothing here, or an error, move up to https://www.squnchescraftnetwork.com.au/craft-directory/ This should lead you toward what you are looking for or at least confirm that it’s no longer available.
  4. Clear your browser’s cache if you have any indication that the 404 error message might just be yours. For example, if you can reach the URL from your phone but not from your tablet, clearing the cache on your tablet’s browser might help. You might also consider clearing your browser’s cookies or at least the one(s) involved with the website in question if clearing the cache didn’t work.
  5. Contact the website directly. If they’ve removed the page you’re after then the 404 error is completely legitimate and they should be able to tell you that. If they’ve moved the page and are generating 404’s instead of redirecting visitors to the new page, they’ll be happy to hear from you so they can go fix it.

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